Macworld Senior Editor Christopher Breen shares the second step of his therapy by talking about the first, his penning of Eight Steps to Internet Unpopularity, an article drawn from his service on the front lines of the Macworld forums. Chris takes each point in turn, explaining trolls, insults, grudges and various flavors of cluelessness along they way. Chris also reveals a special, secret ninth step, talks about some of his personal experiences, the surprising reaction to the article, and how it has started some positive conversations about online behavior. Are sequel articles on the way? Chris contemplates some ideas.
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