The Road to Macstock gets a little perspective on delivering tech support from Melissa Davis and Jodi Spangler, but not just tech support. Melissa and Jodi discuss the challenges of delivering that support remotely the tools for Mac support they use, and their...
Ted Landau starts off by discussing the current round of acquisition roulette - who might win, who might lose, and who's playing, and ends up talking about prudence in installing software upgrades. In between, he takes a deep dive into the iTunes bug that might have...
Neil Ticktin is back to talk about this year's schedule of MacTech Boot Camps, their topics, and why they are yet another extension of the Mac community. Designed for consultants and support techs, the 2014 version of the Boot Camps will feature discussions on Apple...
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